USi's Compliance Program Assures Quality and High Standards


As a service business, it's essential that we protect your data and help you meet critical standards in your industry. USi's rigorous program of audits, certifications, and affiliations is designed to achieve the highest levels of quality and help clients comply with industry requirements.

 

USi's Audits and Examinations


USi undergoes audits and examinations to validate our processes and controls against industry-defined standards, government regulations, and our own internal standards. Audits in which USi participates include:

 

  • The Statement on Auditing Standards (SAS) 70 Type II, an internationally recognized standard developed by the American Institute of Certified Public Accountants. In a SAS 70 Type II audit, an independent accounting firm tests the controls and processes USi uses to safeguard clients' financial information. USi undergoes SAS 70 Type II audits two times a year—twice the industry standard.
  • Payment Card Industry (PCI) Data Security Standard, created by major credit card companies to safeguard customer information. Because service providers that store, process, or transmit cardholder data must comply with the PCI Data Security Standard, USi undergoes regular PCI audits.
  • Health Information Portability and Accountability Act (HIPAA), a law mandating that personal health information must be protected. USi participates in HIPAA audits as needed by clients to demonstrate that information remains private and secure.
  • Sarbanes-Oxley (SOX), also known as the Public Company Accounting Reform and Investor Protection Act of 2002―a law administered by the Securities and Exchange Commission to guard against accounting errors and fraudulent business practices. USi takes part in regular SOX audits on behalf of clients.
  • Commodity Futures Trading Commission (CFTC), established to protect against fraud and abuse in the futures and option markets. USi engages in audits as needed to help clients demonstrate that they comply with required measures.

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Certifications

USi's certifications assure clients and prospects of our expertise and qualifications for providing IT services. Industry Certifications establish that we meet defined industry standards for hosting and managing critical information. Partner Certifications establish that we provide secure, controlled hosting services based on a vendor's product platform and that staff members possess specific skills that have been validated by the vendor.  In addition, many USi staff have earned professional certifications, which demonstrates they have studied a specific skill set and have passed rigorous testing. USi has earned the following certifications:

Industry Certifications

  • SysTrustTrust Services: The SysTrust certification demonstrates that systems at USi are reliable when measured against the four essential SysTrust principles: availability, security, integrity, and maintainability.
  • ISO 9001: This is an international quality standard certification that assures USi's consistency in the services we provide to our clients.
  • Capability Maturity Model Integration (CMMI) Level 3: Certification for aspects of USi's professional services and support teams (pending).
  • Safe Harbor: Self-certification of requirements designed to bridge different privacy approaches and streamline business interactions between the U.S. and the European Union. View USi's Safe Harbor Privacy Statement and USi's certificate on the Department of Commerce's Safe Harbor list.

 

Partner Certifications

  • Microsoft Certified Gold ASP Partner: Based on annual evaluations, USi earned certifications for the highest degree of competence in working with Microsoft technologies for both application and infrastructure services.
  • HP (Compaq) SP Certified Provider: Demonstrates the quality of USi's IT infrastructure.
  • Oracle Certified Advantage Partner: The highest level in the Oracle® PartnerNetwork demonstrates USi's consistently superior product knowledge and technical expertise.
  • Authorized Oracle E-Business Suite Reseller: USi is one of only 30 companies in the U.S. approved to resell licenses for Oracle E-Business Suite.
  • IBM Premier Business Partner: USi has achieved the very highest level in IBM's PartnerWorld, a comprehensive marketing and enablement program.
  • IBM WebSphere Commerce Certifications: USi has earned nearly two dozen specific certifications demonstrating our expertise with IBM WebSphere Commerce, including deployment, customizations, development, and database.
  • Sun Microsystems Certifications: USi's professionals hold Sun certifications in Web Component Developer and Java Programmer.

 

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Industry Affiliations and Memberships


Active involvement with organizations in our industry keeps us on top of the latest information and provides access to important resources. Among USi's memberships:

 

  • Software & Information Industry Association (SIIA): the principal trade association for the software and digital content industry.
  • Information Technology Association of America (ITAA): a leading IT trade association.
  • Financial Institution Shared Assessments Program Steering Committee: in association with the BITS financial services industry forum, maintains and promotes standards and procedures.
  • Information Technology Information Sharing and Analysis Center (IT-ISAC): a central repository for security-related information.
  • Oracle Application Users Group (OAUG) Star Partner Program: expands the role of affiliate members in helping Oracle users with day-to-day tasks and management.
  • Americas' SAP Users' Group (ASUG): the world's largest, customer-driven community of SAP professionals and partners. ASUG delivers value through access to a year-round community of unmatched intellectual capital, unparalleled networking opportunities, and a forum to influence SAP®.
  • National Retail Federation: a worldwide retail trade association with members from all retail formats and distribution channels.


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